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EditForms for PodioEditForms for Podio
  • How it works
  • Subscription & Prices
  • FAQ
  • LOGIN to admin

FAQ

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Can we add an extra admin to EditForms?

Yes it is possible to add extra admins to EditForms if you wish to provide access to all or a few forms to other Podio users.

To do so please reach out to our support and submit the ID of the Podio user, which is displayed in the URL if that user opens up his/her profil in Podio. Also write what forms the user should be admin for.

Do note that all admin users will gain access to the acount page and the payment portal as well, which displays information about payment details.

How many forms can I have?

EditForms offers four different levels depending on how many active web forms you wish to have.

Every new user starts on the Free version  –  1 active form, all features included.

If you wish to gain access to our support, get rid of the logo in the buttom of the form and have more forms active go to the “Account” tab under /admin and add your payment details to upgrade:

Light: $59 / month  –  5 active forms, all features included

Plus: $89 / month  –  10 active forms, all features included

Enterprise: $250 / month  –   Unlimited active forms, all features included

Account

How do I manage my web forms?

The admin page is found under and this is where you manage everything for your web forms.

You login to EditForms using your Podio login. If you are already logged in you will be connected to the /admin-page automatically.

How do I update fields in the form?

The web form is connected directly to the Podio app you have choosen. If you make changes in the app such as adding or deleting a field, changing the name of a field, changing the order of fields, making a field always hidden, this will immediately reflect and update the form.

Go to editfoms.com/admin and click Configure on the specific form. Click on the settings icon on the field you wish to edit.

Can I create a new form myself?

Of course and it’s very easy! Just login as an admin and click on the button “Create a new form” in the buttom of the page and follow the instructions given.

You can create as many forms a you please, but you can only activate as many as you have allowed according to your subscription level.

Can I have several forms based on the same app?

Absolutely, no problem!

You can create as many web forms as you like connected to the same app and then go ahead and configure each one of them for its specific purpuse!

Use different titles, descriptions, buttons texts and success messages. Select which fields to display/hide and how they should behave in condition to other fields.

Can I turn off automatic updates of the form if I do changes in the app?

Yes, it is possible to use settings in the form so that the changes you do in the Podio app doesn’t automatically updates the form.

For the for  as a whole using the Main Settings:

  • If the form has “Activate caching of the form” = Yes, an admin will have to login and re-save the form for it to update. Otherwise your submitters will continue to see the cached version of it.
  • If the form has “Hide all form fields by default?” = Yes, new fields that are added will be automatically hidden in the form and an admin have to change teh field settings to make it visible.

 

And per field using Field Settings:

  • If you have added a label or description in the form this will always override the one in app.
  • A field that is set to be Hidden always = Yes in the Podio app will never show in the form and hence no settings are available to select at all.
  • If you are using the update function in the form and hence have a text field set to be the carrier of the “editcode”. Is this the field for the Editcode that will provide the webform with update-functionality = YES. This text field will always be hidden in the user view of the web form.
Can I embed the form on my website?

Sure thing! Under Main Settings you find the code needed to embed the form in to your website.

embeded-code

How do I subscribe?

To create an account and start using EditForms you go to editforms.com/admin and login using your Podio account. This will get you started on a free plan with Editforms. The free plan allows you to create and have one form activated and you can stay on the free plan for as long as you like! All features are included.

However if you are using the free plan we will only be able to offer you a very limited amount of support and the EditForms logo is attached in the end of the web form.

Are there additional costs?

No, there are no additional costs other then your subscription.

Is support included?

For our EditForms users on a payed subscription plan we are always here to help you and you are more then welcome to contact us  with questions or if you need help setting up and configure your form. We are Podio Preferenced partners and can also help you to connect the web form in smart ways with the rest of Podio.

Just reach out to us!

 

Unfortunately since we want to be able to really support our paying users, we are not able to provide support to users on the free subscription plan.

Does the web forms run in all browsers?

Yes! The forms run and have a responsive layout where they adapt to the size of the screen in all the common browsers. Firefox, Chrome, Internet Explorer, Safari, Android.

Do you store any data that my users submit?

No! Everything is forwarded to Podio, we don’t keep anything. Uploaded files are stored temporarily until the file has reached Podio, when the users see the Thank you page, the file is already gone from our servers.

How do I cancel my subscription?

If you are on a payed level you terminate the payment by going to the tab Account and in the buttom of the pae click the button “Go to payment and subscription portal“.

Your account will be cancelled immediately.

What data do you store about my Podio account?

We store just enough to make it possible to submit items to your apps. The data includes your Podio Account ID, an access and refresh token that is used to authenticate our service against Podio and the app id from which the webform is built off. We also store your email address to be able to notify you about any problems with your forms or your account. We hate spam as much as you do and we will never send you anything like that.

Contact Us

Questions about EditForms? Just send us an email and we'll get back to you.

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